Cowie IT Support
Call 0459 771 010
Email support@cowieitsupport.com.au
We provide Cairns Local Businesses with a vast amount of IT Support Services, which include:
- New office IT setup for small to medium Cairns businesses
- Small business IT starter packages which can grow with your business
- Website, email and Office 365 creation/support/management
- Ad hoc/Break down IT support
We have phone support, remote support and on-site tech support available to Cairns local businesses
We also specialise in providing the NDIS industry with their specific IT support requirements
Cairns Local Small Businesses
Our mission is to assist Cairns local small businesses with getting their IT needs, because we understand the need to spend wisely when setting up a new small business and the pit-falls many small businesses waste money on getting started
So whether you need to set up a new office, are looking to expand your current IT systems, or need something fix asap, our local Cairns based technicians can advise and implement solutions to suit your requirements
Support Offers
Fixed Fee
Phone, Remote or Cairns local onsite work at $150 per hour with a maximum 2 hour callout charge of $300, with the next 30mins free if required
Ongoing Support Agreement
Available Phone, Remote and Cairns local on-site IT support for up to 8 hours per month covered by a low $800 monthly fee
Pay Now – Use Later
Pre-purchase a block 25 hour block of Phone, Remote and Cairns local on-site IT support for the discounted rate of $3000
We have you covered
We know our region well and are happy to support the Cairns area from Port Douglas to Innisfail to the Tablelands with on-site IT support, and our remote and phone support is available to anyone in Australia
Open Hours
Our IT support is available from 9am to 4pm Monday to Friday, and after-hours support can be available if pre-booked
About Us
We are a Local Cairns IT business owned and run by a second generation Cairns born local
We have over 30 years experience in the IT industry, building, supporting, managing most IT equipment and systems which a small to medium business might use
What systems/programs can we help you with, and what do we recommend
We specialise in supporting Windows computers and Microsoft Office 365, however we can also solve your Apple Mac issues, and have experience with many off the shelf software systems
The majority of businesses we support use Microsoft 365 for email, shared calendars, shared files, the Office application suit, which we can setup, manage and support
However, if your business does not have the funds to fit-out your business with this option, we can show you an alternative package which can get you started for a lot less
We are always looking at emerging technologies and techniques to be able to provide the highest level of IT support we can, but we also stand by the Proverb: If it ain’t broke don’t fix it!